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Sorry: No services.


The photo may not be as clear as we both hoped. However, it’s still quite readable and serves a purpose. Snapped on the drive between Cedar City and St George in Utah as we continued on our drive down to Las Vegas for HPE Discover, 2024. Where the posted speed limit is 80 mph and where at that speed it is still hard to keep up with the trucks even as they travel just a little above the posted speed limit, it is a sign we have passed many times without paying it too much attention.

Perhaps it can be a case of being unperturbed by distractions while driving at speed but this time, knowing the sign was there, we waited and prepared for the shot even as we did come off the gas to ensure we weren’t stuck behind the tanker. Heading for HPE Discover 2024, we were equally as patient as we were looking for signs. The NonStop platform looks to be preparing for a major overhaul this coming fall and our anxiousness was a case of anticipation. What comes next for NonStop?

This isn’t the only sign that has appeared in posts to this business-focused blog as well as to our social-commentary blog. In the past, it was the sign that heralded the approach to a city in New Mexico that always starts a conversation - Truth or Consequences. Then again and more recently as it was snapped on our way back from Las Vegas a short time ago - Mussentuchit . For the NonStop community, both trigger deeper conversations and yes, commentary as well. But Browse? Well, it’s obvious, isn’t it?

The majority of attendees at this year’s HPE Discover spent much of the on the exhibition floor. Not just for the continuous supply of cappuccinos and expressos, even if indulging in them has become a ritual, but also to catch sessions at the many pop-up theatrettes where everything from ransomware to business resilience to AI and Quantum were being covered. Our guest speaker at NonStop TBC 2023, HPE’s Kirk Bresniker, was covering these topics, and more, and I have to say I do regret not being able to catch up with Kirk this year. Email exchanges will surely follow.

Kirk is always a good sport and has exhibited a high degree of patience as he walks me through the intricacies of Quantum, AI and the impact it is already having on security. As I continued to browse the exhibition floor, I did manage to catch up with the NonStop leader, Casey Taylor, who was accompanied by EMEA and LATAM boss, Neil Davis, as well as North America leader, Karen Ramirez. Essentially, the brains trust of the company combining the building of NonStop with its subsequent delivery into the hands of enterprises that continue to value NonStop, it was no coincidence to come across them in front of the abat+ “Manufacturing as a Service” stand.

For many of us, whenever we come across “browse” we insistently think of Browsers rather than just leisurely walking through the mall. This association with tech has a lot to do with how Browsers have become the de-facto GUI and the projection of an enterprises modernization journey as they support a Customer eXperience (CX). Ever since the first HTTP Server with support for HTML was made available to the NonStop community (by Insession, back in 1999), access doors to otherwise challenging interfaces into NonStop applications have been thrown wide open.

Not only did the appearance of support of these protocols and the subsequent ease of embracing Browsers mark some of the earliest steps taken towards modernization but their appearance triggered a rapid acceptance of much that is open source and the basic building blocks upon which many other capabilities have been created – support for Java, XML, REST and the array of development tools from GIT to Ansible to Jenkins and much more.

Even as this was taking place, the NonStop community rarely ignored what was fundamentally NonStop. Availability, Scalability and Data Integrity / Security. As you can imagine, anchoring a modernization program on NonStop has many upside advantages. Much of the heavy lifting associated with assuring the CX proceeds as anticipated with every end-user appreciative of the ease of access to needed applications who can ignore the almost constant reporting of those end users suffering from glitches? 

Constant repetition of these key attributes was part and parcel of being a NonStop evangelist. Fundamentals still mean something after all. Well, they used to be, apparently. Of late, even NonStop managers tell me that scalability has lessened in importance as there are other ways to do this particularly when you consider approaches taken by cloud service providers. Data Integrity and Security? So many ways to address this issue as well. This leaves Availability and a legacy of fault tolerance dating back decades. Half a century, if you like as we approach the golden anniversary of NonStop / Tandem Computers.

When we look more closely at the sign indicating the Browse turn-off was approaching, we can read that underneath the location name comes the warning, “No Services.” It struck Margo and me that even as the first thing we do at the start of each day is to open a browser and then begin working. Loss of the WiFi. Loss of the Server(s) and even the dreaded “404 – Page not Found” all echo the sentiment that well, something in the path between browser and server is not functioning. Availability still maters, no matter how much we talk about modernization programs.

A journey such as modernization is of no value if it simply leads us over a cliff. Or worse, into unchartered marshes and swamps where no matter what resources are provided the project continues to flounder. Availability equates to reliability and to a sense of professionalism where the CX truly means something. Let’s not loose the meaning of delivering services from a base that can be trusted to be present 24 x 7.

We may fuss over the aging technical staff familiar with NonStop and question the absence of a large pool of qualified college grads with basic familiarity of fault tolerant principles but these shouldn’t detract from the value proposition of NonStop. We may even discount the need to perform due diligence or even the pursuit of competitive PoCs. The NonStop brains trust however, fully aware of issues like this is clearly in a re-think mode and looking at ways to grow the presence of NonStop in markets old and new as it is with growth that encourages a following and that’s all that’s truly needed today.

We often write about “piling on” when it comes to companies, teams and even individuals who become proven winners. Isn’t it time to pile-on to NonStop? “No Services” and anathema for NonStop customers; rather let’s become more aggressive in our championing of NonStop. As NonStop TBC 2024 draws closer and as we begin to plan our attendance and plot our own path through the agenda, let’s not turn away to paths that only tell us: ahead there are no services!    


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